Cisco certification system
Routing Switch: CCNA Certification CCNP Certification CCIE Certification
Network Design: CCNA Certification CCDA Certification CCDP Certification
Network Security: CCNA Certification CCIE Certification CCSP Certification
Voice: CCNA Certification CCIE Certification CCVP Certification
Network Storage: CCNA Certification CCIE Certification
Telecom operators: CCNA Certification CCIE Certification CCIP Certification
CCNA Certification (Cisco Certified Network Associate Certification) is a Cisco recently announced the certification training courses, covering the identification, design recommendations of the Cisco small and medium-scale enterprise solutions. Through training, you will learn the necessary technical support network installation, configuration and maintenance of Cisco product knowledge and operating skills. This training will provide participants with a test network equipment, on-site interaction to build a real experimental environment, so that students hands-on Cisco routers, switches and other products. Through teaching, testing and training questions, deepen the understanding of Cisco products and technologies, and gain valuable experience in equipment operation. Students pass the exam will receive global certification issued by Cisco, the qualification certificate.
More and more people want through the Cisco certification exam. This test has some gold, and not easy to pass. However, TestInside will give you the best help.
Here we show everyone the TestInside latest learning materials by a specific examination subjects 642-165.
Exam Number/Code : 642-165
Exam Name: Unified Communications Contact Center Express Implementation
1.Which step can be used to trap runtime script errors and recover gracefully?
A. set B. call subflow
C. on exception goto D. get reporting statistic
Answer: C
2.Which three tasks are supported by the cisco supervisor desktop?
A. push a web page to an agent’s cisco agent desktop
B. chat with an agent
C. log in an agent
D. change an agent’s state to ready
E. send an email to an agent
Answer: ABD
3. A preview outbound dialer uses which source and destination resources?
A. a CTI port to the customer
B. the ACD line of the agent to the customer
C. the personal line of the agent to the customer
D. a CTI port the agent then redirected to the customer
Answer: D
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Do not continue to waste time and energy any more, TestInside promises you can pass the test at your first attemp. TestInside includes all exam study materials, not only 642-165, but also 642-262, 642-374, 642-802, and so on.